Kenmal Business Systems is proud to become a Chicane Internet Reseller

Kenmal Business Systems is proud to become a Chicane Internet Reseller.

Broadband

Chicane provide business grade ADSL/ SDSL Internet broadband connections through a network of authorised reseller partners, with solutions for Remote/ Teleworkers, SO-HO (Small Office Home Office), SMEs and multi-site organisations.

Ethernet

Internet, Private Wide Area Network (PWAN) and MPLS solutions, ranging from cost effective 2Mbps EFM leased lines through to uncontended 100Mbps & 1Gbps fibre circuits for bandwidth-hungry applications and large corporates.

They also offer scalable bandwidth solutions as well as emerging technologies such as FTTC, FTTP and VPLS, allowing us to design solutions for almost any scenario.

Telecoms

Chicane’s portfolio includes Hosted VoIP solutions, SIP Trunking provision in conjunction with competitive calling rates using Carrier Pre Select (CPS), and the complete specification, implementation and support of a Chicane Telephone System.

Traditional telephony circuits can be provided if necessary, such as PSTN lines for ADSL and ISDN2e / ISDN30 services.

For information on any of these services contact us at http://www.kenmal.co.uk/contactus.html

 

How secure is your Firewall?

Have you ever wondered if your firewall is doing what you expect, or even if it is enabled? How secure is your firewall? Without a firewall, you are potentially leaving your company network wide open to hackers. You would not leave your offices unlocked and you should treat your network with exactly the same level of security. Configuring firewalls is not for the faint hearted, but you can carry out a quick check to see if it is working. The best tool is supplied by GIBSON RESEARCH and can be accessed via www.grc.com.

Look for the tool called “Shields UP” and follow the instructions. This will quickly and efficiently tell you about your firewall and what it is letting into your company network.

Don’t worry if you do not understand all of the information, contact us at http://www.kenmal.co.uk/contactus.html asking for an explanation. We look forward to helping you.

 

Windows 8 Preview – How to configure Mail & SkyDrive

We will now look at how to configure mail. At this point we are assuming that you have either a Hotmail or Windows Live account.

First we need to click on the tile labelled “Mail”. Immediately you should see your email address appear in the left hand column. A few second later the list of emails will appear in the middle column and the right hand column acts a preview pane. It is as simple as that.

Icons along the top right of the screen allow you to create a new email, reply to the current email and to delete an email.

Right clicking on the screen (not on a message) will bring up a menu along the bottom of the screen. These options allow you to show or hide the account information, show or hide your folder list, provide feedback (this is a preview after all!), move an email to a different folder, mark an email as unread, and sync your messages.

The tile on the start screen is active, so when an email arrives, the subject will be displayed for a few seconds. When multiple emails arrive, the number of emails will be displayed in the bottom right of the tile.

SkyDrive works exactly the same. Providing you have a suitable account merely clicking on the tile called “SkyDrive” will connect you to your documents and photos. Unfortunately the synchronisation needs a little more work, as oldish documents do not appear immediately.

At the root of SkyDrive your photos and documents are mixed together, but providing you store your information in folders, the folders will be listed and you can eventually locate your information.

Microsoft Automated Fixit Solution

The Microsoft Automated Fixit Solution is a quick and easy way to diagnose and fix many problems with your Windows computer. Many problems have a quick and easy fix, and this is the best way.

http://support.microsoft.com/fixit/

If you are using Windows 7 you can try the following:

you can use Windows 7 troubleshooter: Click Start->search “Action Center.” Click Troubleshooting icon, and choose which problem to troubleshoot.

If you still have problems please complete the form at:

http://www.kenmal.co.uk/contactus.html

for further advise.

Windows 8 Preview – Metro Interface

This is the 2nd part of our look at Windows 8 Preview and we will now focus on the Metro Interface.

The usual desktop has now been replaced with Tiles that are called the “Main Metro Start Screen”. Don’t try looking for the “Start Button” as it dos not exist. Usually this screen is just referred to as the Start Screen.

The tiles are such that immediately you know that the interface has been designed with touch screens in mind. Perfect for a Tablet or a Touch Screen Monitor. However, with practice it does seem to work on a normal PC as well.

The next thing you notice is that the tiles are interactive. I.E. they can display information as well as used to launch an application.

The Tiles are grouped together in stacks keeping similar items together. The 1st tile you see is called “Store”. This allows you to find, download and install new applications. It also allows to download updates to existing applications.

If you move your mouse to the top left hand corner of the screen and drag it down, you will see a list of running/recently opened applications. To switch to one of them click on it with the mouse. To close one, right click over it and choose “Close”.

Right click on a tile and you will get a mini menu appear at the bottom of the screen. This allows you to change some of the properties on the application. For instance, you can change the size of the tile. If you right click on the background you will be able to see the full list of applications.

The Metro Interface does get some getting used to, but we all managed to convert from Windows 3.1 to the now common look and feel we all love and hate.

For the die-hards, one of the tiles is called “Desktop”. This takes you to a more familiar looking interface. However as mentioned before, there is still not a sign of a Start Button. Move your mouse to the bottom left corner of the screen where you expect the Start Button to be, and surprise, an option appears, but only to switch you back to the Metro Interface. If you right click here you will be presented with some advanced options. We will not be covering these in this initial series on Windows 8 Preview.

Towards the top right of the screen you will see your profile name. Clicking on this allows you to access various PC settings, including changing your username to a Microsoft Email account. If you did not use a Microsoft Email account at installation time, now is the time to change. Click on your name and select Change account picture. A series of options now appear. You should spend some time setting you computer and your account up before proceeding much further.

To change your account to a Microsoft email account select “Users” and then “Switch to a Microsoft Account”. A wizard will first ask you to confirm your current password. Comfirm the information and press the “Next” button. Enter your Microsoft email address and then press the “Next” button. Enter your password and press the “Next” button. Now you must provide some security verification information. Complete the information as applicable and press the “Next” button. If everything works you should now be able to press the “Finish” button.

Clicking on your profile name at the top right also gives you the option to log out.

Moving your mouse to the top right of the screen displays another set of options on the right hand side. These are referred to as “Charms”. Why? no idea, but it is a useful set of options. In particular the “Settings” charm is useful as when you have selected it, you find the option to power off your computer. Also within settings is another option called “Settings”. This one near the top allows you to enable “Administrative tools”. Suddenly loads more tiles appear on your desktop, but at least everything you expect to find in the “Control Panel” is now available.

There is also a charm  called “Start” that looks like a Window. This takes you back to the main “Start” or Metro screen.

In the next article we will see how to configure mail, and why having SkyDrive and a Microsoft account is a good thing.

Windows 8 Preview – Installation

The first stage to install Windows 8 Preview, is to download a copy from the Microsoft website. The details you need are:

http://windows.microsoft.com/en-US/windows-8/download

We strongly recommend that you do NOT click the blue Download Windows 8 Consumer Preview but choose the ISO Format instead. This is located just under the main download. Ensure you choose the correct version that is compatible with your computer. Don’t forget to download the key as well! Burn the ISO image to a DVD. Should anything go wrong with the install, you have the media and can try again.

Important: If you decide to go back to your previous operating system, you’ll need to reinstall it from the recovery or installation media that came with your PC. This is typically DVD media. If you don’t have recovery media, you might be able to create it from a recovery partition on your PC using software provided by your PC manufacturer. Check the support section of your PC manufacturer’s website for more information. After you install Windows 8, you won’t be able to use the recovery partition on your PC to go back to your previous version of Windows.

We recommend using a spare computer or hard disk. Remember that the preview will time out eventually and you will need to reinstall from scratch once the official release is here. You really do not want to trash your main computer do you!

There is an upgrade option but we will only be covering a clean install from the DVD media you have just created.

Ensure that any data on your hard disk is backed up before starting the installation. You have been warned.

Switch on your computer, insert the DVD into the drive and choose to boot from the DVD. If you computer does not boot from the DVD you may have to change some settings in the BIOS. Refer to the manual with your computer.

The first screen you will see is the Windows 8 Setup. Here you must select the correct Language to install, the correct Time and Currency format and the correct Keyboard or input method. Here in the UK we obviously select the English options. When you have made the correct selections, press the “Next” button.

You then have the option to “Install Now” or to “Repair your computer”. This is a new install so we select the option to “Install Now”.

The product key is the next piece of information required. Hopefully you remembered to download the license key. Enter the key and press the “Next” button.

The license terms are then display and you must accept the license terms before you can press the “Next” button.

You will now be asked “Which type of installation do you want?” Upgrade or Custom if your hard disk already has information on it. If you have a clean disk, you will not be prompted. If you have existing data do ensure you have a backup of your information and you have checked the backup BEFORE proceeding. We have chosen the “Custom” option as our disk has data on it, but we do not want to upgrade it. This option will remove your current data on the disk.

If you have more than 1 hard disk you will now be prompted “Where do you want to install Windows?” Highlight the correct Drive and press the “Next” button. This is all of the information required at this point and the system will proceed to install Windows 8 Preview on your computer. At this point you can go away and do something else while it gets on with it.

2 reboots later and a total time of approx. 1 hour from inserting the DVD you will now be asked to “Personalize” your computer. You can pick a colour for the background and a name to identify your computer. We chose “Windows8″ just to identify it from the other computers on the network. Click on the “Next” button once you are satisfied with your selections.

Now you need to configure some settings. Given this is a Preview you should choose the “Use express settings” button. All the parameters set by this can be changed later anyway.

You will need to enter a valid email address as this now becomes your username. If you have a “Windows Live” or “Hotmail” account use this as it will enable you to access “SkyDrive” if you use it.

If you do not have a suitable account, the next screen will allow you to choose a more traditional username and password. You can then select a Microsoft email address later via the “Control Panel”.

Finally we have a very strange looking Windows interface.

In our next blog we will look at how easy it is to use and explain where your favorite icons etc. are now lurking.

 

Windows 8 Preview

We have decided to post a series of articles on Windows 8 Preview from Microsoft. Please remember that Windows 8 is still at the preview stage. This means that the final version will be different in some areas.

These articles are in response from several questions about the upcoming release currently scheduled for later this year. Windows 8 is the most radical change to the interface yet seen. Already we are seeing that the most common problem is ‘where do I find xxx’ as everything now looks completely different. If it is better or worse only time will tell, but hopefully at the end of the series, you will be able to find your way around and make an informed judgement.

Each blog post will be dedicated to a particular area of interest of Windows 8 Preview. The first in the series will be the installation of Windows 8 Preview. We hope to cover most of the questions raised, and to get you thinking about when the time will be right to make the move. If you have a particular area of interest regarding Windows 8 Preview, let us know. We may even dedicate a post to your question! Do not be afraid to ask.

We hope to provide a viewpoint for the average computer user. Not a massively technical review that only engineers will understand. Please feel free to comment on these posts and to add your experiences as well.

Price Increase on Microsoft Volume Licensing Programmes

Starting July 1, 2012, Microsoft software licenses purchased through volume licensing programmes are set to increase in price in the UK. In an announcement to its partners, the software leader explained this new pricing policy was intended to unify pricing across Europe, ensuring alignment across EU countries using the Euro and EU members using their own currencies. Price changes will be based on prevailing exchange rates.

Price changes have not been determined as of yet. As explained in the announcement by Microsoft to its partners, “the exact extent of any price changes in July will be determined by future exchange rates between the British Pound and Euro.”

Will your website be legal from 26 May 2012?

An EU directive was introduced on 26 May 2011, requiring all website owners to comply with the new EU directive on cookie consent. Here in the UK we had a 12 month grace period to allow us to ensure our websites comply.

So, will your website be legal from 26 May 2012?

How many of you have actively checked and updated your website to ensure that it complies? Our guess is that very few of you are even aware of the directive, let alone ensured that your website complies. 26 May is not far away, so time is running out to ensure your website is legal.

What is the risk if your website does not comply?

The ICO (Information Commissioner’s Office) has the power to issue penalties of up to £500,000. Many feel that this directive, which covers the use of cookies on websites, will be impossible to regulate. It is likely, that initially, large businesses will be made an example of but this does not exclude small businesses from needing to comply. Even an individual with a blog is covered by the directive. We suspect that the reality is, that if you have a small website, you are at a low risk receiving attention from the ICO – unless someone complains about your site. However this is only our opinion, do not rely on this statement – you are responsible for ensuring that your site is compliant.

How many of you know exactly what cookies are in use on your website and what they are used for? Where do you stand with cookies that come via third-party advertising networks? What about Google Analytics that almost everyone uses these days?

The ICO has made it clear, that analytics are non-essential cookies and as a result, a website must obtain consent from users before dropping such cookies onto their systems.

So what can you do to make your website legal?

One option is to remove all cookies from your website. Realistically this is not going to happen as the modern website relies on cookies for a number of things.

Therefore the only option is to ensure that your site complies with the directive.

The first stage is to accurately determine which cookies are in use on your site. This may mean checking hundreds of pages to build a complete list. Unless you are comfortable doing this, it is something best left to an expert.

Next you will need to update your privacy statement, to include what cookies are in use and their purpose. It is recommended that this is make as clear as possible. The ICO recommends using a table.

Finally, you then have to ask for consent before you can drop any cookies onto a visitors computer. If the user does not provide their consent, then you cannot use your cookies. This last stage will probably mean re-coding every page on your website. Potentially, the code could be added to the running header or footer to reduce the work but this will spoil the look and feel of your beautifully designed website.

Remember if your visitor does not accept your cookies, your pages may not display properly or even at all. You may need to produce a cookie-free alternative page for these visitors; much the same way as you produce a different page for mobile devices.

The ICO has updated their site to comply (as you would expect) so take a look at http://www.ico.gov.uk/ for an example of how to implement the directive.

Kenmal Business Systems can analyse your website and provide a list of the cookies in use. Contact us via http://www.kenmal.co.uk/contactus.html to see how we can help you and yes, we use cookies!

Business and IT Training

Training Overview

Our courses are available in a variety of delivery formats and can be delivered On-site, Live On-line, via a Modular Webinar or as Self Taught.

Most courses are also available in 3 levels: Level 1 provides an introduction, Level 2 is aimed at those who require a better understanding, and Level 3 tackles the advanced features that are available.

To see the range of courses available, please take a look at http://www.kenmal.co.uk/training.html

If the course you want is not on the list, please contact us as we may still be able to help.

http://www.kenmal.co.uk/contactus.html